ROLE AND RESPONSIBILITIES -:

1. Order Management & Data Handling -:

• Update all incoming product orders in the master sheet on a daily basis.

• Maintain and ensure accuracy of the master data sheet.

• Process orders received from E-com portals.

2. Reporting & Analysis -:

• Prepare daily reports including total orders, stock availability, and margin analysis.

• Generate weekly sales reports to track total revenue.

• Prepare monthly GST sales reports.

3. Inventory Management -:

• Manage and monitor stock for the Meesho platform.

• Track stock availability and highlight shortages.

4. SPF (Seller Protection Fund) Management-:

• Raise SPF claims on a daily basis.

• Maintain SPF records including approved and rejected claims.

• Track and monitor SPF performance.

5. Order Tracking & Issue Handling -:

• Track complete order lifecycle (Dispatched,



Out for Delivery, Delivered, Returned).

• Verify returned orders and confirm receipt at the warehouse.

• Monitor and identify orders exceeding TAT.

6. Replacement & Breach Monitoring -:

• Track and manage replacement orders.

• Identify orders at risk of breach and take preventive action.

7. Portal Performance Monitoring -:

• Monitor ratings and performance across all portals.

• Identify and resolve listing and operational issues.

8. Coordination & Communication-:

• Coordinate with Flipkart team for portal-related issues, listing problems, and operational support.

• Raise and follow up on tickets related to order status.

📌 MIS Executive (Gurugram)
🏢 Emerging Solutions
📍 Gurugram