GUEST SERVICE ASSOCIATE (GSA) – 3 POSITIONS (1 CAPTAIN + 2 GSA)

Key Responsibilities: Captain

- Receive and accurately record room service orders.
- Explain menu items, availability, preparation time, and applicable charges to guests.
- Enter orders correctly into the POS/order management system.
- Coordinate with the kitchen and service team for timely preparation.
- Monitor pending orders and ensure timely delivery to guest rooms.
- Handle guest requests, special instructions, and complaints professionally.
- Monitor room service equipment, cutlery, crockery, and supplies.
- Ensure compliance with resort SOPs and hygiene standards.
- Assist in supervising Room Service GSAs during busy periods.

Key Responsibilities: GSA

- Guest handling and table service
- Taking and serving food & beverage orders
- Table setup, clearing & resetting




- Maintaining restaurant cleanliness and service standards
- Handling guest requests professionally
- Supporting smooth operations during peak hours

MULTI-TASKER – 1 POSITION

Barista + F&B; Service Experience Preferred

Prepare and serve coffee, tea and other beverages

• Handle food & beverage service

• Take guest orders and ensure accurate service

• Assist with restaurant/coffee shop operations

• Maintain cleanliness and hygiene standards

• Handle guest requests professionally

• Support the F&B; team during peak hours

• Perform multiple operational duties as required

PLEASE DO SHARE CV.

📌 Guest Service Associate (Shivpuri)
🏢 Narwar Lakefront Resort
📍 Shivpuri