- Key ResponsibilitiesMake outbound calls to customers and potential customers regarding beauty and personal-care products/services.
- Explain products, services, offers, packages, and promotions clearly to customers.
- Generate leads and convert interested customers into sales/appointments.
- Follow up with existing leads and customers through outbound calls.
- Understand customer requirements and recommend suitable beauty products/services.
- Maintain accurate customer and call records in the CRM/system.
- Achieve assigned daily, weekly, and monthly calling and conversion targets.
- Handle customer queries professionally and provide relevant information.
- Coordinate with the sales/operations team for successful lead closure.
- Maintain a positive and skilled communication style on every call.
- RequirementsMinimum 6 months of telecalling/voice process experience; experience in beauty, wellness, cosmetics, salon, or related industries is preferred.
- Hindi and English communication skills are mandatory.
- Good verbal communication and convincing/persuasion skills.
- Comfortable with outbound calling and sales-oriented conversations.
- Basic computer/CRM knowledge.
- Target-oriented and comfortable working in a fast-paced environment.
- Female candidates aged 19–32 years.
- CompensationCTC: Up to ₹45,000, depending on experience, skills, and interview performance.
- Incentives may be provided based on performance, as applicable.
Preferred Candidate: A candidate with prior experience in telecalling, outbound voice process, beauty/wellness, cosmetics, salon, or customer engagement who is confident speaking with customers and achieving conversion targets.