Key Responsibilities

· Drive overall sales growth, revenue growth, and brand performance.

· Monitor and validate discounts applied by POCs and provide discount analysis.

· Analyze sales, item sales, complaints, and customer performance data.

· Improve Average Order Value (AOV) through bundling, upselling, and cross-selling strategies.

· Validate campaigns implemented at the backend and track campaign performance.

· Track ratings, reviews, brand visibility, and market performance on a daily/weekly basis.

· Prepare and share weekly and monthly sales, payout, and performance reports.

· Conduct sales de-growth analysis and identify reasons for performance decline.

· Track and analyze M2O performance and identify improvement opportunities.

· Conduct market and competitor research, including pricing, visibility, and positioning.

· Develop strategies to increase repeat customers and brand loyalty.

· Analyze cart drop-offs and null searches to identify customer journey gaps.





· Develop and execute campaign and growth strategies to improve business performance.

· Maintain complete and accurate growth and performance data.

· Automate recurring reports such as weekly payouts and image-related data.

· Prepare a comprehensive Growth Summary highlighting key performance trends and action areas.

· Maintain regular customer engagement to support long-term brand partnerships.

· Collaborate with internal teams and POCs to implement growth initiatives and performance improvements.

Preferred Skills

· Experience in food-tech, restaurant, Zomato/Swiggy, or similar business environments.

· Understanding of discounts, offers, promotions, campaigns, and customer behavior.

· Knowledge of business KPIs, revenue analysis, market research, and growth strategy.

· Experience with reporting automation and dashboarding tools is an added advantage.

📌 Growth Manager (Noida)
🏢 Cifertitan Technologies
📍 Noida