Team-lead Client Experience (Karnataka)

Team-lead Client Experience (Karnataka)

26 Sep
|
Quantum Leap Learning Solutions
|
Karnataka

26 Sep

Quantum Leap Learning Solutions

Karnataka

▪ Build and establish Client Experience processes, SOPs, workflows and service standards from scratch. ▪ Lead, mentor and manage the Client Experience team, ensuring robust ownership, accountability and performance discipline. ▪ Define and track KRAs, KPIs and performance scorecards for the team. ▪ Conduct regular 1:1s, performance reviews, coaching sessions and appraisal cycles. ▪ Own client onboarding, engagement, product adoption and ongoing client experience. ▪ Monitor CSAT, TAT, resolution rates, adoption and client engagement and drive improvement.

📌 Team-lead Client Experience (Karnataka)
🏢 Quantum Leap Learning Solutions
📍 Karnataka

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Tata Digital - Email / Chat & Voice Process | Domestic BPO (Mumbai)

Tata Digital - Email / Chat & Voice Process | Domestic BPO (Mumbai)

27 Sep
|
Credicus Business Services
|
Mumbai
  • 27 Sep
  • Credicus Business Services
  • Mumbai

Profile: Tata Digital (TDL) - Email / Chat & Voice Proces Eligibility: - HSC + BPO Experience OR Graduate Freshers - Typing Speed: 30 WPM Required - Valuable English Communication - Versant Level 4+ [...]

Tax Accountant – Australian Taxation (Thiruvananthapuram)

Tax Accountant – Australian Taxation (Thiruvananthapuram)

27 Sep
|
Technoville Consultants
|
Thiruvananthapuram
  • 27 Sep
  • Technoville Consultants
  • Thiruvananthapuram

Technoville Consultants is hiring an Australian Tax Accountant to prepare and review tax returns for Australian clients. This role is for professionals already working in Australian taxation. Freshers [...]

Subscribe to this job alert:

Get the latest job offers by email for: team-lead client experience (karnataka) / karnataka

Tax Accountant – Australian Taxation (Nadiad)

Tax Accountant – Australian Taxation (Nadiad)

27 Sep
|
Technoville Consultants
|
Nadiad
  • 27 Sep
  • Technoville Consultants
  • Nadiad

Technoville Consultants is hiring an Australian Tax Accountant to prepare and review tax returns for Australian clients. This role is for professionals already working in Australian taxation. Freshers [...]

Tax Analyst (Equity Only) (Night Shift)

Tax Analyst (Equity Only) (Night Shift)

27 Sep
|
Bizora
|
Ballari
  • 27 Sep
  • Bizora
  • Ballari

About the company Bizora.ai is revolutionizing the tax and accounting space with AI-driven solutions tailored for accountants, tax professionals, and SMBs. We're building an AI co-pilot to transform [...]

Subscribe to this job alert:

Get the latest job offers by email for: team-lead client experience (karnataka) / karnataka