Key Responsibilities

Administration

- Enforce SOP compliance across Caller Desk, Liaison, Accountant, CRM/Dispatch, Service, Sales, and Driver functions
- Maintain office asset register, software license register, and vendor/AMC contracts for office equipment
- Manage office correspondence, filing, and the acknowledgement sheet for SOP sign-offs
- Oversee office housekeeping, utilities, and vendor coordination (stationery, courier, facility upkeep)

HR

- Manage recruitment, onboarding, and documentation for all staff (offer letters, ID proofs, contracts)
- Maintain attendance, leave records, and payroll input coordination with the Accountant
- Track tool/asset issuance to employees and ensure return on exit
- Handle staff grievances as first point of contact; escalate unresolved matters to Director
- Conduct exit formalities: clearance, asset return, full-and-final coordination

Compliance & Enforcement

- Flag SOP violations (missing signatures, delayed registers, unauthorized procurement) directly to the Director — authority to stop non-compliant processes pending correction




- Maintain statutory compliance calendar (PF/ESIC if applicable, labour law postings, license renewals)
- Conduct periodic audits of physical registers (PR book, GRN register, tools register) for completeness

Authority & Reporting

- Reports directly to the Director; not subordinate to any department head
- Empowered to request records, signatures, and clarifications from any staff member, including senior roles (Liaison, Accountant)
- Non-compliance by any staff member with HR/Admin requests is reportable directly to the Director as a performance issue

Requirements

- Graduate, 2+ years in admin/HR role (SME or field-services setting preferred)
- Working knowledge of MS Office/Google Workspace; Zoho People or similar HRMS is a plus
- Comfortable working with non-desk staff (drivers, field engineers) and enforcing process with technical/senior staff
- Strong follow-up discipline — this role is judged on whether things get closed, not just tracked

📌 HR And Admin Officer (Vadodara)
🏢 RE 360
📍 Vadodara