Key Responsibilities

- Install, commission, test, and configure equipment at customer sites
- Perform preventive and corrective maintenance to ensure optimal system performance
- Diagnose, troubleshoot, and repair mechanical, electrical, and/or software-related issues
- Respond promptly to service calls and provide on-site and remote technical support
- Document service activities, maintenance reports, and customer feedback accurately
- Train customers and end users on proper operation and basic maintenance of equipment
- Ensure compliance with safety standards, company procedures, and regulatory requirements
- Coordinate with internal teams (engineering, sales, logistics, and support) to resolve issues
- Manage spare parts, tools, and service inventory effectively
- Build and maintain strong customer relationships through qualified service delivery

Specific Requirements / Qualifications

- ITI/Diploma in Engineering (Mechanical, Electrical, Electronics, Mechatronics,



or related field)
- Proven experience as a Field Service Engineer or in a similar technical service role
- Strong troubleshooting and problem-solving skills
- Hands-on experience with installation, maintenance, and repair of technical equipment
- Ability to read and interpret technical manuals, schematics, and drawings
- Willingness to travel frequently and work at customer sites
- Good communication and customer service skills
- Ability to work independently with minimal supervision
- Valid driver’s license
- Basic computer skills (service software, reporting tools, MS Office)
- Working location Gujarat and Maharashtra states

Preferred / Additional Skills

- Knowledge of PLCs, networking, or software systems (depending on role)
- Availability for on-call or weekend support

📌 Field Service Engineer (Vadodara)
🏢 Imperial Laser
📍 Vadodara