We are looking for an experienced Operations Manager to oversee day-to-day business operations, improve operational efficiency, manage teams, and ensure smooth coordination between departments.
Key Responsibilities
- Manage and monitor daily operational activities.
- Supervise teams and ensure proper allocation of work.
- Coordinate with Store, Warehouse, E-commerce, Customer Support, and Management teams.
- Monitor orders, dispatches, deliveries, returns, and pending cases.
- Maintain proper inventory and stock coordination.
- Track daily sales, operational performance, and team productivity.
- Prepare and share daily/weekly operational reports with management.
- Identify operational issues and ensure timely resolution.
- Develop and implement processes to improve efficiency and reduce errors.
- Monitor employee attendance, discipline, performance, and productivity.
- Ensure company policies and operational procedures are followed.
- Handle escalations and coordinate with management for important issues.
- Ensure smooth workflow across all departments.
Required Skills
- Solid team management and leadership skills.
- Good communication and coordination abilities.
- Strong problem-solving and decision-making skills.
- Good knowledge of MS Excel/Google Sheets.
- Ability to manage multiple tasks and work under pressure.
- Strong organizational and follow-up skills.
- Experience in retail, e-commerce, warehouse, or operations will be preferred.
Interested candidates can share their CV with the HR Department.
📌 Operation Manager (New Delhi)
🏢 M/s Good Leather Garments
📍 New Delhi
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