- Job Description – BPO Telecaller
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- Job Title: BPO Telecaller
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- Job Summary:
- We are looking for a confident and customer-friendly BPO Telecaller to handle customer calls, provide information about products/services, and assist customers with their queries. The candidate should have positive communication skills and a positive attitude.
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- Responsibilities:
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- Make and receive customer calls as required.
- Explain products, services, offers, and processes to customers.
- Handle customer queries and provide appropriate solutions.
- Follow up with customers and maintain regular communication.
- Maintain accurate records of calls and customer information.
- Achieve assigned calling and performance targets.
- Escalate complex customer issues to the concerned team.
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- Requirements:
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- Good communication and interpersonal skills.
- Basic knowledge of Hindi/English.
- Comfortable speaking with customers over the phone.
- Basic computer knowledge.
- Fresher and experienced candidates can apply.
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- Key Skills:
- Telecalling, Customer Support, Communication Skills, Calling, Follow-up, Customer Handling, BPO, Sales, Lead Conversion.
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📌 BPO Telecaller (Pune)
🏢 Q-Get Financial Technologies (I
📍 Pune