1. I will take responsibility of allocated [H1] [VMG2] duties to me by Sarvodaya Manpower & Securitas Solutions Pvt Ltd (“SM&SPL;”), as per attached annexure[H3]

2. I will interact regularly with the Field Officers and staff members and c client management (when necessary) in a proactive manner, particularly with those executives responsible for the security function.

3. Handling client relationships, overseeing daily operations.

4. Reports and feedback, key updates to be given daily to the General Manager (GM) and Managing Director (MD).

5. Ensuring field officers and staff receive adequate training in security protocols, emergency response.

6. Ensure timely payments are made to local vendors and proceed with all admin bills.

7. Ordering the uniform, stationary, Current Year dairies and any items required to the office.

8. Tender management (GEM).

9. Coordination with field officers and Zonal officers for smooth function of business and monitor night patrolling conducted by field officers.

10.Monitoring the ivisit app carried out by securities and field officers.

11. Monitoring RKR report and updating the sleeping complaints in Sleeping & other complaints group.

12.Monitoring observation group and sending survey report and observation emails to clients.

13. Monitoring daily basis day and night reports sent by field officers and zonal officer.

14. Everyday checking the Emails.

15. Preparing the report for the monthly meeting. After meeting, posting the MOM in the FO group and sharing it in E-mail as well.

16. Posting New job requirements in the job portal and making calls from the database and sharing the candidates’ details with Field Officers.

17. Sending proposals for manpower requirements to clients.

18. Sending Observation Report to the clients.

19.



Sending Feedback Form to all the clients.

20. Sending Festival and national festival greeting wishes to all the clients and sharing in WhatsApp groups as well.

21.Sending birthday wishes.

22. Monitoring daily basis day & night reports sent by Field Officers and Zonal Officer.

23.Maintaining daily Report sent by Security in WhatsApp group updating in daily report.

24.Sending Reminder messages in WhatsApp for Night patrolling, New Leads, MOM, Training conducted on Weekends, etc.

25. Providing monthly attendance sheets of all the units to the FOs

26.Avoid any form of dishonesty or misrepresentation, reporting, communication or decision making. Always follow the security agency’s policies and procedures and protocols. Treat all personal clients with respect.

27.Preparing Pre MOM points and all FOs reports to discuss in the meeting

28.Prepare Post MOM and shared it in the email and follow up accordingly.

29.Interaction with RKR for patrolling and informing for any additional patrolling if required.

30.Interaction with iAccept for any issues FOs facing / Onboard application.

31. I will carry out any other administrative tasks that may be delegated to me by Sarvodaya Manpower & Securitas Solutions Pvt Ltd Office from time to time.

32. I shall be active in office WhatsApp groups and ensure that I will reply to all queries from office and client side and take immediate action accordingly.

33. I will not involve myself in any financial transaction or in any personal matters of Field Officers, Office staff, Security personnel and client company personnel.

34. I will adhere to the above rules and regulations assigned by the Management and follow all the instructions.

35. In case I receive any Marketing Leads I will post the same in the Marketing WhatsApp Group.

📌 HR/admin (Bengaluru)
🏢 Sarvodaya Manpower and Securitas Solutions
📍 Bengaluru