Required back office staff (only female candidate, salary 15000 to 18000 in Kanpur branch) candidate • Should be soft-spoken and transparent in communication. Manage incoming calls and customer service inquiries.
* Provide information about products and services, take/cancel orders, and record details of complaints
* Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
* Follow up to ensure that appropriate actions are taken on customer requests
* Refer unresolved customer issues or special requests to designated departments for further investigation
* Comfortable with working on a laptop/desktop, entering data, etc.
📌 Back-end Executive (Kanpur)
🏢 M/S SHIVA ENTERPRISES
📍 Kanpur
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