- Good communication skills
- Fluent in Gujarati, Hindi and English
- Polite and skilled behaviour
- Good patient handling skills
- Patient registration and appointment booking
- Telephone and WhatsApp handling
- Basic computer knowledge
- MS Word and Excel knowledge
- Hospital management software knowledge
- Billing and cash handling
- UPI/cash payment handling
- Patient file and document management
- Coordination with doctors and staff
- OPD/IPD coordination
- Good typing and data-entry skills
- Ability to handle difficult patients calmly
- Good teamwork and coordination
- Punctuality and discipline
- Professional grooming
- Patient confidentiality
- Responsible and trustworthy attitude
- Previous hospital/clinic experience preferred