About the RoleRishabh Concepts is looking for a motivated Sales Executive to handle inbound and outbound calls, follow up with leads, and convert qualified prospects into customers. The ideal candidate should have strong communication skills, a confident personality, and the ability to build relationships with potential customers.
- Key ResponsibilitiesHandle inbound calls from interested leads and understand their requirements.
- Make outbound calls to new and existing leads and generate sales opportunities.
- Follow up with leads through calls and WhatsApp to nurture and move them through the sales funnel.
- Maintain regular follow-ups with leads who are not ready to purchase immediately.
- Explain Rishabh Concepts' courses, programs, services, and offers clearly to prospects.
- Identify customer requirements, answer questions, and handle objections professionally.
- Convert qualified leads into customers while maintaining a positive customer experience.
- Maintain accurate records of calls, follow-ups, lead status, and conversions in the CRM/lead sheet.
- Re-engage old,
inactive, and abandoned leads through structured follow-up.
- Coordinate with the sales and marketing team to improve lead conversion.
- Achieve daily/weekly/monthly calling and sales targets.
- RequirementsExcellent Hindi and English communication skills.
- Good convincing, negotiation, and objection-handling skills.
- Comfortable making a high volume of inbound and outbound calls.
- Ability to consistently follow up and nurture leads.
- Basic knowledge of CRM, Google Sheets, or lead management systems.
- Sales experience is preferred but freshers with solid communication skills can apply.
- Positive attitude, confidence, and a target-oriented mindset.
- Key Performance IndicatorsNumber of calls and meaningful conversations
- Lead follow-up rate
- Lead-to-customer conversion rate
- Revenue generated
- Follow-up completion rate
- Customer engagement and retention
- What We OfferFixed salary + performance-based incentives
- Growth opportunities within the sales team
- Sales training and product training
- Dynamic and performance-driven work environment