Job Title: Retail Sales Counter ExecutiveJob SummaryWe are looking for a friendly and customer-focused Retail Sales Counter Executive to handle customers at the sales counter, assist with product selection, process orders and payments, and maintain an organized and attractive counter.
- Key ResponsibilitiesGreet customers and understand their requirements.
- Explain product features, prices, offers, and availability.
- Recommend suitable products and encourage sales.
- Prepare bills/invoices and collect cash, card, UPI, or other payments.
- Handle customer questions, complaints, and basic service requests professionally.
- Maintain proper stock at the counter and inform the supervisor about low-stock items.
- Arrange and display products neatly.
- Check product prices, labels, and quantities.
- Maintain cleanliness and organization of the sales counter.
- Coordinate with the store/warehouse team for product availability.
- Maintain daily sales and cash records.
- Follow company policies and customer-service standards.
- Requirements10th/12th pass or equivalent; relevant retail experience is preferred.
- Good communication and customer-handling skills.
- Basic knowledge of billing/POS systems and digital payments.
- Basic numerical and cash-handling ability.
- Positive attitude, punctuality, and willingness to learn.
- Ability to work in shifts, weekends, or holidays when required.
- Key SkillsCustomer Service
- Retail Sales
- Communication
- Product Knowledge
- Cash Handling
- Billing & POS
- Stock Management
- Upselling & Cross-selling
- Teamwork
Experience0–2 years of retail/sales experience preferred. Freshers with valuable communication and customer-service skills may also be considered.