- Counsel students and working professionals regarding available courses and career options.
- Understand students' requirements, interests, qualifications, and career goals.
- Explain course details, syllabus, duration, fees, batch timings, training methodology, and career opportunities.
- Handle enquiries through walk-ins, phone calls, WhatsApp, and online platforms.
- Follow up with prospective students and maintain regular communication.
- Convert enquiries and leads into successful admissions.
- Maintain student and lead records in CRM/Excel.
- Coordinate with trainers and branch teams regarding batches and student requirements.
- Handle students' and parents' queries professionally.
- Achieve assigned counselling and admission targets.
- Maintain a positive relationship with students throughout the admission process.
- Participate in promotional activities, seminars, workshops, and admission campaigns.
Required Skills
- Excellent communication and interpersonal skills.
- Good convincing and counselling skills.
- Ability to understand student requirements and suggest suitable courses.
- Positive Hindi and basic-to-good English communication.
- Strong follow-up and calling skills.
- Basic knowledge of MS Office/Excel and CRM.
- Positive attitude and target-oriented approach.
- Good negotiation and relationship-building skills.
- Ability to work independently as well as in a team.