26 Sep
|
NALAPAD HOTELS PRIVATE
|
Bengaluru
26 Sep
NALAPAD HOTELS PRIVATE
Bengaluru
Job Title: Cafe Manager
Department: Food & Beverage
Location: Bangalore
Employment Type: Full Time
Experience: 1–5 Years
Industry: Hotel / Cafe / Restaurant / F&B;
Job SummaryWe are looking for an experienced and responsible Cafe Manager to manage the day-to-day operations of our café. The candidate will be responsible for team handling, customer service, sales, inventory, POS operations, cost control, and ensuring smooth café operations.
- Key ResponsibilitiesManage the overall day-to-day operations of the café.
- Supervise, guide and motivate café staff.
- Prepare duty rosters and ensure proper manpower deployment.
- Ensure excellent customer service and handle customer complaints professionally.
- Monitor daily sales and work towards achieving sales targets.
- Handle POS operations, billing and payment settlements.
- Check daily POS reports, cash/card/UPI settlements and identify discrepancies.
- Monitor inventory, stock levels, indents and timely replenishment.
- Coordinate with Stores, Kitchen and Accounts departments.
- Control food wastage and maintain proper portion and cost control.
- Monitor food and beverage quality and ensure consistency.
- Ensure proper hygiene, cleanliness and safety standards are maintained.
- Ensure all café SOPs and hotel policies are followed.
- Conduct daily staff briefings and provide training where required.
- Monitor staff attendance, grooming and performance.
- Coordinate with the Kitchen team for smooth order execution and service.
- Monitor customer feedback and take corrective action.
- Maintain café registers, checklists, sales reports and other required documentation.
- Assist management in monitoring P&L;, food cost and operational expenses.
- Ensure proper opening and closing procedures.
- Coordinate maintenance and upkeep of café equipment and assets.
- Support promotional activities and initiatives to increase café sales.
- RequirementsMinimum 2 years of experience as a Cafe Manager / Restaurant Manager / F&B; Supervisor or similar role.
- Experience in a hotel, café, restaurant or QSR is preferred.
- Good knowledge of POS and billing systems.
- Basic understanding of sales reports, inventory and cost control.
- Good communication and interpersonal skills.
- Strong team-handling and leadership skills.
- Customer-oriented and problem-solving attitude.
- Positive knowledge of food safety, hygiene and service standards.
- Candidates should be comfortable working in rotational shifts, weekends and holidays.
- Graduate / Hotel Management qualification preferred.
Key SkillsCafe Operations | Restaurant Operations | POS | Billing | Customer Service | Team Management | Inventory Management | Stock Control | Food Cost | Sales | P&L; | Staff Scheduling | F&B; Operations | Hygiene & Safety
Salary: ₹25,000 – ₹30,000 per month (depending on experience and interview)
Immediate joiners / candidates with relevant hotel or café experience preferred.
📌 Cafe Manager (Bengaluru)
🏢 NALAPAD HOTELS PRIVATE
📍 Bengaluru