We are looking for an enthusiastic and confident Telecalling Executive to contact potential customers, explain our products and services, generate leads, schedule appointments, and support the sales team. The ideal candidate should have excellent communication skills and the ability to build rapport with customers over the phone.
Key Responsibilities
- Make outbound calls to prospective customers from the provided database.
- Explain company products and services to potential clients.
- Generate qualified leads and schedule appointments for the sales team.
- Follow up with existing and prospective customers.
- Maintain accurate records of customer interactions and call outcomes.
- Update customer information in CRM/software systems.
- Handle customer inquiries and provide basic product information.
- Coordinate with the sales team regarding lead status and follow-ups.
- Achieve daily, weekly, and monthly calling targets.
- Prepare and submit daily activity reports.
Required Skills
- Positive Communication Skills (Tamil & English)
- Telecalling & Customer Handling
- Lead Generation
- Follow-up & Relationship Building
- Basic Computer Knowledge
- MS Office & Data Entry Skills
- Negotiation & Persuasion Skills
Preferred Qualifications
- Any Degree / Diploma / HSC
- Freshers are welcome to apply.
- Previous telecalling, customer support, or sales experience is an added advantage.
Key Performance Indicators (KPIs)
- Number of Calls Made
- Leads Generated
- Appointments Scheduled
- Follow-up Effectiveness
- Conversion Support
- Customer Response Rate
Pay: ₹13,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Tele Calling Executive (India)
🏢 Palies IT Services
📍 India
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