- Recruitment: Hiring store staff and managers.
- Employee Relations: Handle grievances, discipline, and workplace issues.
- Performance Management: Support appraisals, targets, and performance improvement.
- Training & Development: Identify training needs and coordinate programs.
- Manpower Planning: Ensure adequate staffing across stores.
- HR Policies: Implement company policies and ensure compliance.
- Employee Engagement: Improve retention, motivation, and workplace culture.
- HR Analytics: Track attrition, absenteeism, headcount, and other HR metrics.
- Business Support: Partner with retail managers to align people strategies with business goals.
Preferred candidate profile
- 510 years of HR experience, preferably in retail/FMCG.
- Strong experience in HR Business Partnering and employee relations.
- Hands-on exposure to retail/store operations and frontline workforce management.
- Valuable understanding of recruitment, performance management, engagement, and HR policies.
- Strong stakeholder management and communication skills.
- Ability to handle high-volume, multi-location teams and fast-paced environments.
- HR/PG qualification preferred.