Job Summary

We are looking for a Front Desk & Billing Executive to manage patient reception, appointments, billing, payments, insurance coordination, and day-to-day front-office operations. The ideal candidate should have excellent communication skills, a professional attitude, and preferably experience in a hospital or healthcare environment.

Key Responsibilities

- Handle patient registration, reception, and front-desk operations.
- Manage patient appointments, enquiries, and follow-ups.
- Prepare and process patient bills, invoices, receipts, and payment records.
- Handle cash, card, UPI, and other payment collections accurately.
- Coordinate with doctors, nurses, billing, accounts, and other departments.
- Handle TPA/Insurance-related documentation and coordination.
- Verify patient details, billing information, and required documents.
- Explain billing details and payment procedures to patients and attendants.




- Maintain daily collection reports and billing records.
- Coordinate for admission, discharge, and related documentation wherever required.
- Maintain proper records and ensure accuracy in all transactions.
- Address patient queries professionally and escalate issues when required.
- Ensure the reception and billing area is organized and professional.
- Follow hospital policies, SOPs, and confidentiality guidelines.

Requirements

- Knowledge of hospital billing and TPA/Insurance processes is an added advantage.
- Valuable communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Good numerical and documentation skills.
- Ability to handle patients professionally and work under pressure.
- Should be comfortable working in shifts, if required.

📌 Front Desk Receptionist (Bengaluru)
🏢 Nexus pain management center
📍 Bengaluru