- Manage daily cafeteria operations, including breakfast, lunch, beverages and refreshments.
- Supervise cafeteria staff and ensure adequate manpower during service hours.
- Monitor food quality, quantity, hygiene and timely service.
- Manage cafeteria vendors and ensure compliance with agreed service standards and FSSAI requirements.
- Ensure high standards of cleanliness, sanitation, personal hygiene and PPE compliance.
- Monitor inventory, consumables and cafeteria supplies.
- Control food wastage and ensure proper Wet & Dry waste segregation.
- Ensure dining, pantry, beverage and recreation areas are clean and well maintained.
- Monitor cafeteria equipment (coffee machine, vending machine, microwave, refrigerator, water cooler) and coordinate repairs/maintenance.
- Handle employee feedback and complaints and ensure timely resolution.
- Maintain daily checklists, hygiene records, stock records and vendor performance reports.
- Ensure all the office floor pantries are also maintained in co-ordination with the pantry boys and admin team
- Ensure compliance with cafeteria policies, health & safety procedures and emergency guidelines.
Qualifications & Experience
- Graduate preferred; Hospitality / Hotel Management qualification is an advantage.
- 1-3 years of experience in cafeteria, institutional catering, food service, hospitality or facility management.
- Experience in vendor and staff management preferred.
Key Skills
- Cafeteria & food-service operations
- Vendor and people management
- Food hygiene and safety
- Inventory and wastage control
- Robust communication and problem-solving skills
- Customer/employee service orientation
- Good organizational and coordination skills