- Manage overall branch operations and achieve monthly business targets.
- Drive Gold Loan sales, customer acquisition, and disbursement.
- Build relationships with customers, agents, and local business partners.
- Lead, train, and motivate the branch team.
- Ensure proper gold appraisal, KYC, documentation, and disbursement.
- Maintain the safety and security of pledged gold and branch cash.
- Monitor loan portfolio quality and ensure timely recovery.
- Ensure compliance with NBFC policies, RBI guidelines, and audit requirements.
- Handle customer queries and ensure excellent customer service.
Interested candidates can share resume on (phone hidden)