Job Summary

Purpose: Designs implements maintains and supports infrastructure services in accordance with business and functional requirements using appropriate SITA standards policies and processes across multiple projects.

Key Responsibilities

- Implements builds and supports infrastructure systems and platforms in accordance with agreed standards meeting the agreed technical and functional business requirements and specifications.
- Ensures the integration of the requirements matches that of interacting systems applications and services both inside and outside of SITA in the wider airline community.
- Participates in full lifecycle of multiple small to medium projects ensuring the solution(s) developed are able to sustain the projects functional and business requirements.
- Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately.
- Escalates risks and issues that pose a significant impact to deliverables.
- Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately. Escalates risks and issues that pose a significant impact to deliverables.

Experience





Experience - At least 5 years experience in implementation or support of infrastructure platforms application deployments implementing systems and modules with experience in multiple full lifecycle implementations.

Education & Qualifications

- Masters degree or equivalent preferably in Computer Science Engineering Mathematics or similar.
- Where applicable a recognised qualified certification is desirable.

Knowledge & Skills

- Business Process Improvement
- Capacity Planning & Management
- Cloud Computing
- Commercial Acumen
- Conceptual Thinking
- Configuration Management
- Conflict Resolution
- Contracts Management & Administration
- IT Governance
- IT Industry: Trends & Directions
- IT Service Management (ITSM)
- ITIL (Information Technology Infrastructure Library)
- Information Security Management
- Innovation
- Managing Change
- Managing Risk
- Requirements Analysis
- Standards Procedures & Policies
- System and Technology Integration
- Systems Thinking
- Technical Excellence
- Technical Troubleshooting
- Technical Writing/Documentation

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📌 Senior Infrastructure Engineer (New Delhi)
🏢 SITA
📍 New Delhi