- Fluent in French is a must.
- To provide best in class Technical support to customers over Phone.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard operating procedures & escalate to internal teams for quicker resolution.
- Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
- Documenting all troubleshooting performed on the call
Preferred candidate profile
- Basic networking skills
- Ability to work under pressure with high attention to detail
- Excellent communication and interpersonal skills
- Flexibility to work rotational shifts
- Graduate or Post Graduate
- Position : French - Care/Sales Representative
- Number of Openings :05
- Company : VCC
- Interview Mode : Virtual
📌 French Care/Sales Representative (Hyderabad)
🏢 Vcc India
📍 Hyderabad
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