- 3-7 years of IT experience.
- 2-5 years of ServiceNow development and administration experience.
- Experience delivering ServiceNow enhancements and projects.
- Experience with enterprise integrations and automation initiatives.
- Experience with AI capabilities such as ServiceNow Now Assist.
- Experience configuring and supporting ITSM processes.
- Experience working in Agile delivery environments.
Desirable
- Experience with ITOM, HRSD, CSM, or ITAM modules.Role & responsibilities