Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
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Designation: Associate/Analyst
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Roles & Responsibilities:
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- Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
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- Assist customers with product information, order status, and general inquiries
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- Maintain accurate and detailed records of customer interactions and transactions
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- Provide feedback to management on recurring customer issues and suggest improvements
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Skill set Required
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- Excellent communication skills
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- Solid phone contact handling skills, including active listening skills and ability to empathize
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- Ability to multi-task, prioritize, and manage time effectively
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- Ability to build rapport and trust with customers
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- Previous customer support experience is an added advantage
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Education-Graduate
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Shifts- 24*7
📌 Mega Walk-in Drive || 19th September 2026 || International Voice Process || Noida
🏢 HCLTech
📍 Noida
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