Job Description

About the job

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Wisdom World School (ICSE), Hadapsar — Amanora Park Town — is one of Pune's leading ICSE schools, part of the Vishwakarma Purple Educational Trust, home to 1,800+ students and a culture built on Courage, Compassion, and Commitment. We're looking for a warm, professional Front Desk Executive to be the first point of contact for our parents, students, and visitors, and to keep our front office running smoothly.

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Key Responsibilities

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- Greet and assist parents, students, staff, and visitors courteously — in person and over the phone
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- Answer, screen, and route incoming calls; take and relay messages accurately
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- Respond to walk-in and telephone enquiries about the school, admissions, timings, and events
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- Manage the front-desk email inbox and general correspondence; reply or forward promptly
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- Support the admissions team with enquiry follow-ups, form issuance, and appointment scheduling
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- Maintain organised records and registers (visitor logs, enquiry data, courier/dispatch)
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- Register visitors, issue passes, and follow the school's security and safeguarding procedures
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- Keep the reception area clean, welcoming, and well-presented at all times.
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Qualifications & Experience

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- Minimum graduate (any discipline)
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- Minimum 2–3 years of experience in a front desk, reception, front office, or administrative role
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- Prior experience in an ICSE/CBSE school or educational institution is a robust plus
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- Excellent command of English, both oral and written
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- Proficiency in MS Office (Word and Excel) and email
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- Strong communication, multitasking, and problem-solving skills with a customer-service mindset
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📌 Front Desk Executive (Pune)
🏢 Wisdom World School - Hadapsar
📍 Pune