Job Description

Key Account Manager — Client Servicing

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Binge Consulting | Mumbai

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About Binge

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Binge Consulting is a hospitality growth company working with restaurants and F&B; brands across India.

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A large part of our work sits at the intersection of Zomato, Swiggy, data and revenue growth — helping brands understand their performance, identify opportunities and build stronger aggregator businesses.

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As we scale, we're also building our own technology and intelligence products to make restaurant decision-making smarter, faster and far more data-driven.

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The Role

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We're looking for a Key Account Manager to join our Client Servicing team.

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This isn't a traditional client servicing role where you're simply coordinating between teams and sending reports.

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You'll own a portfolio of restaurant brands and work closely with founders and operators to understand what is happening to their business, why it's happening, and what we should do next.

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You'll work across Zomato & Swiggy strategy, revenue growth, client relationships, data and performance insights — with access to dashboards and tools that help turn large amounts of restaurant data into clear business decisions.

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What You'll Do

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- Own and manage relationships with a portfolio of restaurant & hospitality brands
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- Work closely with clients to drive revenue growth across Zomato & Swiggy
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- Understand performance across sales, orders, visibility, conversion, marketing spends, offers and customer behaviour
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- Use dashboards and data to identify trends, gaps and growth opportunities
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- Translate numbers into simple, actionable recommendations for clients
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- Lead regular performance reviews and strategic conversations with restaurant founders/teams
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- Coordinate with internal data, menu and platform teams to ensure strategies actually get executed
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- Work closely with Zomato & Swiggy teams wherever required
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- Experiment, learn and contribute to how we build smarter systems and technology around restaurant growth
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Who We're Looking For

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Someone who is:

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- 2–5 years into their career, ideally with experience in client servicing, key accounts, hospitality, food-tech, consulting or revenue/growth roles
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- Commercially sharp and genuinely interested in how businesses grow
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- Comfortable looking at data and asking "why?"
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- Great with clients — confident, articulate and able to build strong relationships
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- Organised enough to manage multiple brands without losing sight of the details
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- Curious, proactive and comfortable working in a fast-moving startup environment
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Bonus points if you've worked at/with Zomato, Swiggy, restaurant brands or aggregator businesses before.

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Why Binge?

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Because you'll get exposure that's difficult to get in a conventional client servicing role.

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You'll work with multiple restaurant businesses, understand how Zomato & Swiggy actually impact their P&Ls;, learn to read performance data, participate in real revenue decisions and work alongside a team building new technology for the hospitality industry.

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If you like restaurants, numbers, strategy, people and solving problems, you'll probably have a lot of fun here.

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Location: Bandra, Mumbai

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Role: Full time | In-office

📌 Key Account Manager (Mumbai)
🏢 Binge Consulting
📍 Mumbai