Job Description

About RTDS

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Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services.

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Our continuous innovation-led services include -

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- Managed Cloud Hosting Services
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- AWS Cloud Services
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- Public Cloud Solutions
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- Cybersecurity Solutions
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Job Responsibilities

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- Administer and support NetApp ONTAP storage environments across AFF, FAS and ASA platforms.
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- Provision and manage storage resources including Aggregates, SVMs, Volumes, LUNs, CIFS shares and NFS exports.
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- Configure and troubleshoot iSCSI connectivity, multipathing, initiator groups (igroups) and LUN mapping.
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- Administer NAS protocols including NFS and SMB/CIFS, export policies, share permissions and client access.
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- Configure and manage QoS policies — Adaptive and Fixed — to meet application performance requirements.
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- Implement and manage SnapMirror for disaster recovery, replication, failover and data synchronisation between sites.
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- Configure and manage FabricPool for automated tiering of inactive data to object storage, and monitor tiering efficiency.
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- Configure and manage NetApp Volume Encryption (NVE), onboard and external key management, and encryption best practices to secure data at rest and in transit.
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- Perform storage health checks, firmware and ONTAP upgrades, and preventive maintenance.
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- Monitor storage capacity, performance, latency and utilisation using Active IQ, System Manager and CLI.
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- Troubleshoot storage performance issues, protocol connectivity problems, replication failures and hardware faults.
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- Work with virtualization and cloud teams on storage integration with VMware, OpenStack, Kubernetes or Hyper-V.
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- Participate in DR drills, storage migrations and change management activities.
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- Create and maintain operational documentation, SOPs and implementation guides.
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- Coordinate with NetApp support for critical incidents and hardware/software escalations.
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- Mentor L1 engineers and coordinate with OEM support teams.
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Required Skills

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- Strong hands-on experience with NetApp ONTAP CLI and System Manager across AFF, FAS and ASA platforms.
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- Provisioning and management of Aggregates, SVMs, FlexVol volumes, LUNs and qtrees.
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- SAN administration: iSCSI (FC preferred), multipathing, ALUA, igroups and LUN mapping.
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- NAS administration: NFS and SMB/CIFS, export policies, share permissions and client access troubleshooting.
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- Data protection using SnapMirror, Snapshot, FlexClone and SVM Disaster Recovery.
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- QoS policy design and tuning (Adaptive and Fixed).
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- Storage efficiency — deduplication, compression and compaction — and FabricPool tiering to object storage.
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- NetApp Volume Encryption (NVE) with onboard and external key management.
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- Storage monitoring and reporting via Active IQ, System Manager and CLI.
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- Capacity planning, performance tuning, latency analysis and root cause analysis.
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- Networking fundamentals for storage: VLANs, LACP, MTU, DNS, NTP and routing.
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- Working knowledge of Linux administration; automation exposure with PowerShell, Bash, Python or Ansible is an advantage.
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Qualifications

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- Bachelor's degree in Computer Science, Information Technology, Electronics or a related field.
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- 5–8+ years of relevant experience in enterprise storage administration.
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- NetApp certification (NCDA / NCIE) preferred.
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OUR MISSION

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To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers.

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OUR VISION

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Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach.

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OUR BRANDS

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AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes:

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- Public Cloud
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- Private Cloud
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- Cloud GPUs
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- Kubernetes
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- Infrastructure as a Service (IaaS)
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- AWS Services
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Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a solid emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn More:

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Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include:

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- Accounting/Tax Application Hosting
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- Managed Security Services
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- Managed IT Services
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- Hosted Virtual Desktop Solutions
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Learn More:

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KEY HIGHLIGHTS

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- Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees
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- Data Center Partners: 10+ data center partners located across the USA, UK, and India
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- Strategic Partnerships:
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Microsoft Direct Partner under the CSP Program.

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Intuit Authorized Commercial Hosting Provider.

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AWS Advanced Consulting Partner with Storage & SMB Competencies

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VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions

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- Accreditations and Memberships:
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ISO/IEC 27001:2022 Certified

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Registered with NASSCOM

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Member of the Internet Telephony Services Providers' Association in the UK.

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- Awards and Recognitions:
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Customer Service Department of the Year Stevie Award (2024)

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CPA Practice Advisor Readers' Choice Awards (2023)

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VMware Accelerating Cloud Provider Partner Award (2020)

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K2 Quality Award for Customer Satisfaction (2019)

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Great User Experience Award by FinancesOnline (2018)

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User Favourite Award by Accountex USA (2016)

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CONTACT INFORMATION

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Website:

📌 Senior Storage Engineer (Gurugram)
🏢 Real Time Data services
📍 Gurugram