We are looking for a WPS Backend & Coordinator to manage WPS portal activities, coordinate with UAE corporate customers, and ensure accurate and timely salary file processing.
Key Responsibilities
- Handle WPS portals and assist customers with SIF/WPS file uploads.
- Guide and train customers on preparing and uploading SIF files accurately and within deadlines.
- Verify customer and employee data before submission.
- Coordinate with customers regarding pending, rejected, or failed transactions.
- Monitor WPS transaction status and resolve rejected payments, data discrepancies, and delayed wage alerts.
- Maintain proper records of WPS submissions, transactions, and customer documentation.
- Coordinate with internal teams, banking teams, and relevant authorities for issue resolution.
- Maintain good knowledge of UAE company documentation and WPS requirements.
- Follow up with customers and ensure timely completion of WPS-related processes.
Requirements
- 2–4 years of experience in WPS, payroll, banking,
exchange house, fintech operations, or a similar field.
- Good knowledge of UAE WPS/SIF processing and web portals.
- Understanding of UAE company documentation and payroll requirements.
- Strong MS Excel and computer skills.
- Excellent customer coordination, communication, and follow-up skills.
- High attention to detail and ability to work under strict deadlines.
- Ability to handle multiple customer requests and resolve issues efficiently.
Salary - 20,000 - 25,000 What We’re Looking For A detail-oriented and responsible skilled who can independently manage WPS-related backend activities while maintaining strong coordination with customers and internal teams.
Interested candidates can apply with their updated CV.