What You'll Be Doing

- Direct cross-functional program delivery across engineering, product, QA, and operations, overseeing multiple large-scale technology initiatives.
- Develop and execute program roadmaps aligned with strategic business goals to ensure on-time delivery of mission-critical projects.
- Manage the end-to-end program lifecycle—from planning and requirements gathering to risk management, execution, and post-launch reviews.
- Collaborate with executives to prioritize initiatives, resolve escalations, and maintain transparency through clear communication and reporting.
- Scale Agile program management frameworks to improve delivery predictability and cross-team collaboration.
- Mentor engineers and product managers, fostering a culture of accountability and continuous improvement.
- Define and track OKRs and KPIs to measure success and align with broader business objectives.
- Work with technical leads to evaluate architecture decisions, resolve blockers, and ensure tight alignment between technical and business goals.
- Use AI tools to improve velocity while maintaining quality and security.

What You'll Own

- End-to-end delivery of concurrent cross-functional programs spanning engineering, product, QA, and operations
- Program roadmaps tied to business outcomes — not just delivery milestones
- Escalation management with executive stakeholders; you surface problems before they become crises




- Agile/SAFe framework implementation across teams — improving sprint predictability and reducing delivery variance
- OKR and KPI definition for programs you own; you're accountable for the numbers, not just reporting them
- Risk identification, mitigation planning, and post-launch retrospectives

Requirements (non-negotiable):

- 8+ years total experience, with at least 4 years in technical program or project management
- Prior software engineering background — minimum 2 years writing or reviewing code; you need to earn credibility with engineering leads
- Demonstrated experience running programs across geographically distributed teams
- Comfort operating in ambiguity — you create structure, you don't wait for it
- Robust executive stakeholder communication; you've presented to C-suite and held your ground
- AI-Native Operations: Proven experience or strong familiarity using AI-augmented project management platforms and advanced prompt engineering to streamline program documentation, risk registers, and executive reporting.

Strong preference:

- Experience in a SaaS product company, ideally in device management, IoT, or developer tools
- Familiarity with Android ecosystem — you don't need to be an Android engineer, but you should know enough to ask the right questions
- SAFe, PMP, or equivalent certification
- Experience managing vendor or partner relationships

📌 Senior Program Manager (Bengaluru)
🏢 Esper
📍 Bengaluru