WFM Lead Scheduler For a Bpo (Delhi)

WFM Lead Scheduler For a Bpo (Delhi)

27 Sep
|
GRANDEUR RECRUITMENT CONSULTANTS
|
Delhi

27 Sep

GRANDEUR RECRUITMENT CONSULTANTS

Delhi

Manage end-to-end workforce scheduling

Prepare & maintain staff schedules based on forecasted demand &business; requirements

Optimize staffing, shrinkage, occupancy, & service levels

Handle shift bidding, shift inflex, and schedule adherence

Required Candidate profile

Strong hands-on experience in WFM Scheduling

Knowledge of NICE / IEX/Verint

Valuable understanding of Forecasting, Capacity Planning & Scheduling

Experience: 4–5 Years in WFM Scheduling

📌 WFM Lead Scheduler For a Bpo (Delhi)
🏢 GRANDEUR RECRUITMENT CONSULTANTS
📍 Delhi

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