Job Description

We're Hiring: Telecaller – B2B SaaS

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Location: Kolkata

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Experience: 1–3 Years

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Industry: SaaS | HRMS | CRM | Field Force Automation | Business Software

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About the Role

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EVE is looking for a B2B Telecaller Executive who can do more than just make calls.

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The role will involve handling both outbound cold calling and inbound leads generated through digital marketing campaigns, LinkedIn, Meta and other lead-generation activities.

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The candidate will be responsible for contacting prospects, understanding their business requirements, qualifying genuine opportunities, conducting first-level requirement gathering, and scheduling relevant product demonstrations for the sales team.

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We are looking for someone who can have a meaningful business conversation rather than simply follow a fixed calling script.

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Key Responsibilities

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- Call and follow up on inbound leads generated through LinkedIn, Meta, digital campaigns, website enquiries and other marketing activities.
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- Conduct outbound cold calling to prospective B2B clients.
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- Research and identify potential companies and relevant decision-makers.
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- Perform data mining and prospect research to build new prospect databases.
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- Connect with business owners, HR Heads, Sales Heads, Operations Heads, and other decision-makers.
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- Understand the prospect's current process, challenges, pain points, and business requirements.
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- Conduct first-level product requirement gathering during the initial conversation.
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- Identify which EVE solution may be relevant to the prospect.
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- Qualify leads based on company profile, requirement, number of users, urgency, and business potential.
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- Differentiate between valid, relevant, follow-up, and non-relevant leads and maintain proper lead status.
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- Schedule qualified product demonstrations and meetings for the sales team.
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- Follow up consistently with interested prospects and nurture potential opportunities.
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- Reconnect with old leads and identify fresh opportunities.
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- Maintain accurate call notes, requirements, lead source, status, and follow-up details in the CRM.
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- Coordinate with the sales team and provide a clear prospect briefing before handing over qualified opportunities.
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- Ensure timely response to newly generated campaign leads to improve conversion opportunities.
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What We Are Looking For

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- 1–3 years of experience in B2B telecalling or lead generation.
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- Prior experience in SaaS, HRMS, CRM, ERP, IT Services, Software Solutions, or B2B services will be preferred.
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- Must be comfortable handling both inbound campaign leads and outbound cold calling.
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- Ability to research companies and identify the right decision-makers.
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- Strong communication, questioning, and listening skills.
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- Ability to understand a client's business problem and capture the initial requirement.
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- Comfortable speaking with senior business professionals and decision-makers.
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- Good follow-up and lead management skills.
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- Basic understanding of CRM tools and sales processes.
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- Target-oriented with a focus on lead quality, response time, demo generation, and genuine business opportunities, not only call volumes.
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We are looking for someone who can research, ask the right questions, understand the prospect and create a genuine sales opportunity.

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What We Offer

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- Chance to build a career in B2B SaaS and enterprise software sales
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- Product and sales training
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- Exposure to multiple industries and business functions
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- Career growth into Inside Sales / Business Development / SaaS Sales roles
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Interested candidates can share their resume at [email protected].

📌 TelecallerB SaaS (Kolkata)
🏢 Eve
📍 Kolkata