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- Handle and process Jewellery Insurance Claims from registration to settlement.
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- Manage Fire & Property Insurance Claims, including documentation and follow-ups.
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- Coordinate and conduct meetings with insurance companies and surveyors regarding claims.
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- Build and maintain robust professional relationships with insurance companies and surveyors.
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- Follow up tactfully with insurance companies, surveyors, and other stakeholders to ensure claims progress smoothly.
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- Ensure required work and documentation is completed tactfully and efficiently while maintaining professional relationships.
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- Coordinate with clients and provide clear updates regarding claim status, requirements, and documentation.
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- Handle client queries professionally and maintain good communication and rapport with clients.
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