Manager (Mumbai)

Manager (Mumbai)

27 Sep
|
Sboss
|
Mumbai

27 Sep

Sboss

Mumbai

Job Description

Human Resources (HR) Manager – JD
Job Summary

The HR Manager is responsible for overseeing all aspects of the employee lifecycle, ensuring HR operations run smoothly, and supporting the organization’s strategic objectives. This role manages recruitment, employee relations, performance management, compliance, training, and HR policy development. The HR Manager acts as a key partner to leadership and a resource for employees.

2. Key Responsibilities
A. Recruitment & Staffing

Lead end-to-end recruitment processes, including job postings, screening, interviews, and selection.

Develop sourcing strategies to attract top talent.

Coordinate onboarding and ensure a smooth transition for recent hires.

B. Employee Relations

Serve as a primary point of contact for employee queries and concerns.

Foster a positive workplace culture through open communication and conflict resolution.

Conduct investigations and handle disciplinary processes when required.

C. Performance Management

Manage the performance appraisal process and support managers in goal-setting.

Identify performance gaps and support the development of improvement plans.

Facilitate coaching and feedback initiatives.

D. Policy & Compliance

Ensure compliance with labor laws, company policies, and regulatory requirements.

Develop, review, and update HR policies and employee handbooks.

Maintain accurate employee records and HR documentation.

E. Training & Development

Assess training needs and coordinate learning programs.

Facilitate workshops on HR-related topics (e.g., workplace conduct, leadership, compliance).

Support career development and succession planning initiatives.

F. HR Operations & Administration

Oversee payroll coordination, attendance, and leave management.





Manage HR systems, analytics, and reporting.

Track HR metrics (turnover, hiring, training hours, etc.) and present insights to leadership.

G. Organizational Development

Support change management initiatives.

Contribute to employee engagement and retention strategies.

Assist with workforce planning and organizational structure improvements.

3. Qualifications & Skills
Education

Bachelor’s degree in Human Resources, Business Administration, or related discipline

HR certification (SHRM-CP/PHR) preferred

Experience

5+ years of HR generalist or HR management experience

Experience in recruitment, employee relations, and policy management

Prior supervisory experience is an advantage

Technical Skills

Proficiency in HRIS/HRMS platforms

Strong MS Office skills (Excel, Word, PowerPoint)

Knowledge of labor laws and compliance standards

Soft Skills

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

High level of integrity and confidentiality

Ability to multitask and work under pressure

Leadership and team-management capabilities

4. Key Performance Indicators (KPIs)

Time-to-fill vacancies

Employee retention rate

Employee satisfaction/engagement scores

Compliance audit results

Training completion and effectiveness

HR process accuracy and timeliness

5. Working Conditions

Office-based with occasional travel for recruitment, training, or corporate events

Standard working hours with flexibility based on business needs

6. Salary Range

Key Responsibilities:

Lead end-to-end recruitment processes, including job postings, screening, interviews, and selection.

Develop sourcing strategies to attract top talent.

Coordinate onboarding and ensure a smooth transition for new hires.

📌 Manager (Mumbai)
🏢 Sboss
📍 Mumbai

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