Role & responsibilities

Preferred candidate profile

Required Skills

- Solid communication and calling skills

- Good customer handling and follow-up skills

- Basic knowledge of Instagram, Facebook and WhatsApp

- Basic knowledge of Excel / Google Sheets

- Team coordination and management skills

- Good organizational and multitasking abilities

- Hindi and basic English communication skills

Key Responsibilities

- Manage and coordinate daily operations across 4 salon branches

- Follow up with branch teams and monitor staff performance

- Track sales, bookings, customer feedback and branch targets

- Handle customer calls, WhatsApp enquiries and follow-ups

- Follow up with existing customers for rebooking and services

- Coordinate social media posts, reels, stories and promotional offers

- Handle and follow up on enquiries received through social media

- Monitor salon requirements, inventory and products

- Collect daily reports from all branches and update management

- Handle customer concerns and ensure proper resolution

- Coordinate staff-related tasks and ensure smooth daily operations

- Maintain regular communication with all 4 branches

📌 Walk-in || Salon Management & Operations Executive (Noida)
🏢 Olvir Salon
📍 Noida