Job Title: Sales Team Leader BharatMatrimony (Outbound Sales)Job Summary: The Sales Team Leader is responsible for leading and motivating a team of 1015 outbound sales executives to achieve daily revenue and sales targets. This role involves driving membership plan sales, monitoring team performance, coaching agents, and ensuring high-quality customer interactions.
Key Responsibilities:
- Lead and manage a team of 1015 outbound sales agents.
- Drive outbound calling campaigns to promote and sell BharatMatrimony membership plans.
- Ensure the team consistently achieves daily, weekly, and monthly revenue and sales targets.
- Monitor daily calling activities, productivity, and conversion rates of team members.
- Conduct regular coaching, training, and feedback sessions to improve sales performance.
- Track key performance indicators (KPIs) and prepare daily performance reports.
- Motivate the team through performance management, recognition, and continuous support.
- Handle customer escalations and assist agents in closing high-value sales.
- Ensure compliance with company policies, sales processes, and quality standards.
- Coordinate with internal stakeholders to improve customer experience and sales effectiveness.
Key Performance Indicators (KPIs):
- Daily and monthly revenue achievement
- Membership plan sales conversion
- Team productivity and outbound call volume
- Target achievement percentage
- Customer satisfaction and quality compliance
- Team attendance and adherence
Required Skills:
- Robust leadership and team management skills
- Excellent communication and negotiation abilities
- Proven experience in outbound sales and target-driven environments
- Coaching and performance management skills
- Analytical mindset with experience in sales reporting and KPI tracking
- Proficiency in CRM systems and Microsoft Excel
Experience:
- 25 years of experience in outbound sales, with at least 1 year of team handling experience.
- Experience in BFSI, telecom, matrimony, or other customer-facing sales environments is preferred.
Address: A23 JDKD corporate Park ground floor Mohan Corporative Sarita Vihar Near by metro Sarita Vihar Gate No.1-110076. Send Resume :Contact Number - (phone hidden) Rubala HR Mail ID -
[email protected]
📌 Walk-in || Sales Team Leader (Delhi)
🏢 Matrimony.com
📍 Delhi