Role & responsibilities

- Manage and coordinate the in-house sales team to achieve daily, weekly, and monthly targets.

- Monitor sales activities, follow-ups, leads, and customer interactions.

- Coordinate between the Sales, Customer Support, Operations, and other internal teams.

- Handle customer queries and ensure timely resolution of customer issues.

- Maintain solid relationships with existing customers and support business growth.

- Guide and monitor team members to improve sales performance and productivity.

- Prepare and share daily/weekly sales reports with management.

- Follow up with customers and sales executives regarding pending requirements, documentation, and transactions.

- Ensure smooth coordination between customers and internal departments.

- Identify customer requirements and provide appropriate solutions.

- Handle escalations and ensure proper customer support.

- Support management in achieving overall sales and business objective

📌 Walk-in || Relationship Manager (Kolkata)
🏢 Skillskrill Info Solutions
📍 Kolkata