Role & responsibilities

- Apply daily cash receipts including Checks, ACH, Wire Transfers, and Credit Card payments to customer accounts and invoices.

- Investigate and resolve unapplied or unidentified cash receipts.

- Analyze and manage customer deductions, disputes, and adjustments.

- Perform account reconciliations and ensure accurate allocation of payments.

- Collaborate with customers and internal stakeholders to resolve payment discrepancies.

- Maintain accurate documentation of cash applications, adjustments, and communications.

- Prepare reports on unapplied cash, deductions, and cash application metrics.

- Identify process improvement opportunities and support workflow enhancement initiatives.

Required Skills

- Cash Application

- Accounts Receivable (AR)

- Order to Cash (O2C)





- Payment Posting & Allocation

- Cash Reconciliation

- Unapplied Cash Resolution

- Deduction Management

- Account Reconciliation

- Customer Query Resolution

- Advanced Excel

Preferred Skills

- Experience in Workday and CORA

- Knowledge of Lean or Six Sigma

- Robust analytical and problem-solving skills

- Process improvement experience

- Excellent communication and stakeholder management skills

- Minimum 3+ years of experience in Cash Application, Accounts Receivable, O2C, or Finance Operations.

- Strong understanding of payment application, reconciliation, and deduction management processes.

📌 Walk-In Drive | Cash Application (Accounts Receivable /C) (Bengaluru)
🏢 EXL
📍 Bengaluru