1. Handle inbound and outbound customer calls professionally.
2. Understand customer queries and provide accurate information and solutions.
3.Resolve customer complaints and issues within the required time.
1. Follow up with customers regarding pending queries or requests.
2. Maintain proper records of customer interactions in the CRM/system.
3. Coordinate with internal teams to resolve customer issues.
7.Provide information about company products, services, and processes.
1. Ensure a positive customer experience through polite and effective communication.
2. Meet daily/weekly/monthly call and performance targets.
3. Follow company policies, procedures, and quality standards.
- Maintain confidentiality of customer and company information.
- Escalate complex issues to the concerned senior/team when required.
Preferred candidate profile WE ARE ONLY LOOKING FOR FEMALE CANDIDATES
Why join us A energetic work environment, learning opportunities and a supportive team culture. We value your growth as much as ours.
Interested Candidates can Share their resume whats app at 63000948787.