Positions: 10

nExperience: 5–8 Years

nLocation: Goregaon, Mumbai

nCTC: Up to ₹10 LPA

nWork Mode: WFO

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nRole Overview

nWe are looking for a VIP Support Engineer to provide high-touch, white-glove IT support to senior executives and VIP users. The role requires strong technical troubleshooting skills combined with excellent communication, customer handling, and the ability to resolve high-priority issues with minimal downtime.

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nKey Responsibilities

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- Provide white-glove IT support to senior executives and VIP users.
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- Troubleshoot hardware, software, Microsoft 365, Outlook, and network issues.
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- Support laptops, desktops, mobile devices, and peripherals.
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- Provide support for Microsoft Teams and video conferencing .
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- Manage and support executive meeting rooms.
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- Handle high-priority escalations and ensure timely resolution.
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- Minimize downtime for critical/VIP users.
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- Coordinate with relevant infrastructure and application teams for complex issues.
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- Maintain skilled communication and provide regular updates to VIP users.
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nRequired Skills

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- Windows OS
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- Active Directory
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- Microsoft 365
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- Outlook
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- Microsoft Teams
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- Video Conferencing
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- Hardware & Desktop Troubleshooting
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- Basic Network Troubleshooting
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- Excellent Communication
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- VIP/Executive Customer Handling
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📌 VIP Support Engineer - Executive / VIP IT Support (Mumbai)
🏢 Asian Hires
📍 Mumbai