Role Summary

Job Title: Client Servicing Executive

Experience: 1–3 Years

Work Model: Hybrid

Location: Gurugram, India

We are looking for a Client Servicing Executive who can independently manage B2B social media accounts, understand client objectives, develop actionable content briefs, and coordinate with internal creative and content teams to deliver high-quality work.

The ideal candidate should have strong knowledge of social media platforms, content planning, B2B client servicing, and digital trends, along with the ability to manage multiple B2B accounts, deliverables, and timelines simultaneously.

What You'll Do

Social Media Account Management

- Manage day-to-day communication and relationships with assigned B2B clients.
- Act as the primary point of contact for B2B clients for their social media requirements.
- Understand client objectives, B2B brand positioning, target audience (decision-makers, businesses, industry stakeholders), and social media goals.
- Take ownership of assigned B2B social media accounts and ensure smooth day-to-day coordination.
- Maintain regular communication with clients and keep them updated on ongoing work.

Content Planning & Strategy

- Develop and manage monthly/weekly social media content calendars in coordination with the creative and content teams, tailored to B2B audiences and industry-specific messaging.
- Understand client briefs and translate requirements into clear, actionable content briefs.
- Contribute ideas for Reels, static posts, carousels, stories, and other social media formats suited to a B2B context (thought leadership, case studies, industry insights, etc.).
- Stay updated with B2B marketing trends, platform updates, and relevant industry moments.
- Identify relevant content opportunities and proactively suggest ideas to clients.




- Ensure content recommendations are aligned with the client's brand identity and B2B communication objectives.

Client Communication & Servicing

- Build and maintain strong, long-term B2B client relationships.
- Understand client expectations and ensure smooth communication throughout the working relationship.
- Present content calendars, creative concepts, and social media ideas to clients with clarity and confidence.
- Manage client feedback and expectations effectively.
- Proactively communicate task status, dependencies, blockers, and potential delays.
- Address client requirements in a timely and skilled manner.
- Identify opportunities to add value to existing B2B accounts and strengthen client relationships.

What We're Looking For

- 1–3 years of experience in Client Servicing, Social Media Management, Account Management, or a similar role, specifically with B2B clients/brands.
- Mandatory prior experience managing social media accounts for B2B brands or clients — candidates with only B2C experience will not be considered.
- Strong understanding of Instagram, Facebook, LinkedIn (with strong emphasis on LinkedIn as a core B2B platform), YouTube, and other relevant social platforms.
- Good understanding of B2B content formats (thought leadership, whitepapers, case studies, webinars, industry reports) and platform best practices.
- Strong client communication and relationship-management skills,



particularly with business stakeholders and decision-makers.
- Ability to understand client briefs and convert them into actionable tasks for creative and content teams.
- Strong coordination, follow-up, and project-management skills.
- Ability to manage multiple B2B clients and deliverables simultaneously.
- Strong attention to detail and ownership of assigned accounts.
- Good presentation and communication skills.
- Ability to work in a fast-paced agency environment.
- Bachelor's degree or equivalent relevant experience in Marketing, Communications, Advertising, or a related field.

You'll Be a Great Fit If You

- Are organised and comfortable managing multiple B2B social media accounts.
- Have a strong understanding of B2B social media and content marketing.
- Are proactive with ideas, trends, and opportunities for B2B clients.
- Can confidently communicate with business clients and stakeholders and manage feedback.
- Have strong ownership and follow-through.
- Can balance creative thinking, client servicing, coordination, and execution.
- Enjoy working closely with creative, content, and strategy teams.
- Are comfortable working in a fast-paced marketing agency environment.

Why Join Talk & Target?

- Work with leading B2B brands across diverse categories.
- Be part of a fast-growing marketing and influencer agency.
- Opportunity to manage high-impact B2B social media accounts and client relationships.
- Work closely with creative, content, strategy, influencer, and performance teams.
- Learn, innovate, and grow in a collaborative and entrepreneurial environment.

To Apply

Send your CV to:

At Talk & Target, we celebrate diversity and are committed to fostering an inclusive workplace where creativity, collaboration, and innovation thrive.

📌 Client Servicing Executive (Kadapa)
🏢 Talk & Target
📍 Kadapa