Handle inbound and outbound calls, emails, and walk-in inquiries to convert prospective student leads into final admissions/enrolments.
- Counselling &
- Guidance:
Provide detailed, accurate information regarding course curricula, fee structures, eligibility criteria, and career pathways tailored to the student’s goals.
- Relationship Building: Conduct campus tours, face-to-face counselling sessions, or webinars/workshop interactions with parents and students.
- Target Achievement: Meet or exceed weekly and monthly admission and revenue/sales conversion targets.
- Documentation &
- Reporting:
Maintain up-to-date tracking of lead pipelines, follow-up schedules,
and daily conversion reports for management.
Key Requirements &
- Skills
- Education: Bachelor’s degree in any stream; a background in education, psychology, or business administration is a plus.
- Communication: Exceptional verbal and written communication skills in English and proficiency in Hindi/Marathi.
- Competencies: Persuasive negotiation skills, active listening, a target-driven mindset, and skilled presentation.