Job Description

Role: Inside Sales Manager

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Experience: 7-12 years

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Location: Jubilee Hills, Hyderabad (Hybrid - with 3 days in office)

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Fission Labs is a product engineering and AI firm headquartered in Hyderabad, with a proven delivery base serving US and European mid-market clients. We build custom software, data platforms, and AI-led engineering solutions for technology companies and digital-native enterprises. Strong delivery is proven. What we are building now is the revenue engine — and this role is central to that.

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Inside Sales Manager is a player-coach role. You will build, run, and improve the inside sales machine at Fission Labs — while still having skin in the game as an individual contributor on a floor target.

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You are not inheriting a team. You are building one. Right now there is no playbook, no sequence library, no structured cadence — only a strong delivery brand, an active client base in the US, and a sharp leadership team that wants to grow. You will write the first version of everything: the ICP, the outreach strategy, the qualification framework, the handoff protocol, and the hiring criteria for the ISEs you will eventually manage.

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If you have spent the last few years managing an outbound team at an IT services company and found yourself rewriting their playbook anyway — this role was designed for you.

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WHAT YOU WILL DO

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1. Build the Machine

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- Design and own the outbound engine from scratch — ICP definition, account segmentation, persona mapping, sequence architecture, tool stack, and weekly cadence
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- Write the master playbook: cold call scripts, email sequence templates, LinkedIn outreach framework, objection-handling guides, and discovery question banks — updated quarterly based on what is actually working
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- Own the tool stack — configure and manage Apollo.io, Clay, LinkedIn Sales Navigator, Outreach or Instantly, and HubSpot/Salesforce — not just use them, own them
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- Build the SQL handoff protocol — standardize what a qualified lead looks like, what the handoff note must contain, and how the AE picks it up — zero ambiguity, every time
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- Set up reporting: weekly pipeline dashboards, activity-to-SQL conversion ratios, sequence performance by persona/vertical, and call connect rates — visible to leadership without anyone asking
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- Define targets by role and tenure — onboarding ramp expectations, week-4 and week-12 milestones,



steady-state quotas — and own the attainment tracking
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2. Run the team

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- Hire, onboard, and ramp Inside Sales Executives — write the job brief, run the screen, design the 30-day onboarding, and certify them before they touch a live account
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- Coach weekly — listen to recorded calls, review email copy, sit in on discovery calls, give specific feedback — not general feedback
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- Run a weekly pipeline review: every ISE walks through their top 10 accounts — what happened, what is next, and what is stuck
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- Spot underperformance early and manage it directly — first with coaching, then with a performance plan, never by hoping it fixes itself
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- Protect team motivation — celebrate reply rates and booked meetings as loudly as closed revenue; outbound is a confidence game
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3. Carry your own number

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- Maintain a personal outbound book — own 20–30 named accounts, run your own sequences, and book discovery calls yourself — this role does not lose touch with the phone
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- Handle escalated or high-value accounts directly — when a VP of Engineering at a target enterprise responds to your team's outreach and it needs a senior voice, that is you
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- Meet a personal floor target alongside the team target — you are accountable to both
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WHAT WE NEED TO SEE

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- Outbound Track Record - 7–10 years in sales with at least 4 as an individual contributor running cold outreach — email, phone, LinkedIn — with documented SQLs and reply rates. Can name your average reply rate, call connect rate, and SQLs per month from the last 12 months.
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- People Management - 2–3 years managing an outbound team of at least 2 ISRs or SDRs. Hired at least one person yourself. Can describe a specific underperformer you managed — what you did, what changed or did not change, and what the outcome was.
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- Playbook Ownership - Have built an outbound playbook before — not contributed to one, built one. ICP definition, sequence architecture, call script, objection handling,



and handoff protocol. Can share a version of what you built.
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- IT Services Familiarity - Sold technology services, staff augmentation, or SaaS. Understands what a VP Engineering's problems look like and can speak the language of product engineering, cloud, and AI without reading from a cue card.
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- Tool Stack Command - Hands-on ownership of Apollo.io or ZoomInfo, LinkedIn Sales Nav, a sequencing tool (Outreach / Instantly / Lemlist), and HubSpot or Salesforce. Has configured these tools — not just used them.
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- US/Canada Time zone - Can work 5 PM – 2 AM IST with genuine EST/CST overlap — not just theoretically. Has done this before and can sustain it. Buyers are in their timezone, not yours.
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POSITIVE TO HAVE

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- Experience at an Indian IT services, offshore product engineering, or nearshore staffing company targeting North America
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- Hands-on use of Clay for AI-personalized list building and sequence personalization at scale
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- Familiarity with intent data tools — Bombora, G2 Buyer Intent, Leadfeeder — and has used intent signals to prioritize outreach
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- Has sold into engineering, product, or technology buyer personas (CTO, VP Eng, Director of Product) — not just IT procurement
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- Built or managed an outbound function during a company's 0-to-1 stage — has seen what it looks like when nothing exists yet
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- Has run A/B tests on sequences at scale and can articulate what worked, what did not, and why
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THIS ROLE IS NOT FOR YOU IF

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- You have managed a team but have not personally run outbound in the last 12 months — this is a player-coach role, not a pure management seat
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- You built the playbook at your last company by adapting someone else's template — we need the person who wrote the first draft from zero
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- You cannot give a number when asked your team's average SQLs per month, reply rate, or call connect rate from the last year
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- You prefer a steady, mature outbound engine — this role is building one, which means it will be imperfect, iterative, and occasionally frustrating
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- You are uncomfortable giving direct feedback to an underperformer — coaching here means saying the hard thing early, not waiting for a quarterly review
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- Your management style is check-in heavy and instruction-light — ISEs here are adults who need coaching, not monitoring
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📌 Inside Sales Manager (Hyderabad)
🏢 Fission Labs
📍 Hyderabad