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nRole: Unit Head

nFunction: Retail Operations

nReports To: Area Head

nQualification: Graduate/MBA/PGDBM

nExperience: 8+ year in Retail Operations

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nKey Accountabilities/Responsibilities

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- Conducts periodic review of Business with all stakeholders for visibility and corrective measures.
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- Strategies sales plans; Budgeting & control checkpoints
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- Making strategies to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention.
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- Responsible for conserving and protecting assets by Managing assets judiciously for higher asset turnover.
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- Ensures Processes adherence & Audit closures.
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- Strategizes to maintain and Improve Service Standards.
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- Leading People.
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- Improve Profitability & Resource Management.
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- Responsible for Store Image.
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- Maintain & build PR and Business Relations.
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nCompetencies / Skills Required:

nAnalysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

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nRelations-

nInternal:

nOperations, B&M;, Administration & Maintenance, D&L;, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams, Store Operations Team

nExternal:

nVendors, Brand Managers, Government departments.

📌 Unit Head (Hyderabad)
🏢 Shoppers Stop
📍 Hyderabad