We are looking for an experienced Travel Sales Executive to join our team.
Requirements
- Graduate
- Must have experience of minimum 1 year in Travel Sales - Flight Tickets
- Must have hands on experience in Amadeus GDS
- Positive Communication skills
Key Responsibilities
- Handle inbound/outbound calls, chats & emails for flight booking inquiries
- Search & quote fares using Amadeus GDS
- Convert leads into confirmed bookings; upsell add-ons (seat, baggage, insurance)
- Coordinate with airlines/consolidators for fare holds, ticketing & reissues
- Handle cancellations, refunds, date changes & escalations
- Manage corporate/agent accounts and consolidator relationships
- Negotiate fares for group & bulk bookings
- Mentor junior team members and support target achievement
- Maintain accurate records in CRM