Travel Executive – US PPC | Flights, Hotels, Car Rentals & Cruises ✓ Travel Executive – US PPC

Company: Assistara Global Services Ltd.

Location: Noida, Sector 136, Uttar Pradesh

Job Type: Full-Time

Department: US Travel – PPC

Shift: US Shift / Night Shift

Industry: Travel & Tourism

Role: Travel Executive

About Assistara Global Services Ltd.

Assistara Global Services Ltd. is looking for customer-focused, sales-driven, and enthusiastic Travel Executives to join our US Travel – PPC team at our Noida Sector 136 location.

The role involves assisting US customers with their complete travel requirements, including flight bookings, hotel reservations, car rentals, and cruise bookings.

If you have strong communication skills, a passion for travel, and the ability to convert customer requirements into successful bookings, this opportunity is ideal for you.

Job Overview

As a Travel Executive – US PPC, you will interact with customers and assist them with planning and booking their travel requirements.

You will be responsible for understanding customer preferences, recommending suitable travel options, preparing itineraries, handling reservations, and ensuring a smooth booking experience.

The role will primarily cover:

- Flight / Air Ticket Bookings
- Hotel Reservations
- Car Rental Bookings
- Cruise Bookings
- US & International Travel Services

The position requires strong sales, customer service, communication, negotiation, and conversion skills, along with the ability to work in a fast-paced US travel environment.

Key Responsibilities

- Handle customer interactions for US and international travel requirements.
- Understand customer travel plans, preferences, budget, and requirements.
- Provide suitable travel options across flights, hotels, car rentals, and cruises.
- Handle flight reservations, ticketing, rebooking, cancellations, and itinerary changes.
- Assist customers with hotel bookings and accommodation options.
- Handle car rental reservations, including vehicle selection and rental requirements.
- Assist customers with cruise bookings, itineraries, packages, and related travel requirements.
- Prepare and explain travel itineraries, pricing, schedules,



and booking details.
- Identify customer needs and recommend suitable travel products and services.
- Convert enquiries and leads into confirmed bookings through effective sales and negotiation techniques.
- Follow up with potential customers to maximise lead conversion and sales opportunities.
- Upsell and cross-sell relevant travel products such as hotels, car rentals, flights, and cruises.
- Handle customer queries and provide accurate information regarding bookings and travel arrangements.
- Maintain a high level of customer satisfaction and service quality.
- Ensure accurate documentation and booking information.
- Coordinate with internal teams, travel suppliers, airlines, hotels, rental companies, and cruise providers where required.
- Achieve assigned sales targets, conversion targets, revenue targets, and other KPIs.
- Maintain professionalism while handling customers in a high-volume international process.
- Follow company policies, quality standards, and travel booking procedures.

Required Skills
- Excellent English communication skills, both verbal and written.
- Strong customer handling and interpersonal skills.
- Good sales, negotiation, persuasion, and objection-handling skills.
- Strong ability to identify customer requirements and recommend appropriate travel solutions.
- Ability to work with sales targets and performance-driven KPIs.
- Good follow-up and lead-conversion abilities.
- Strong attention to detail while handling travel reservations.
- Ability to multitask and manage multiple customer requirements.
- Comfortable working in a US shift / night shift.
- Basic computer knowledge and familiarity with CRM or booking systems.

Preferred Experience Candidates with experience in the following areas will be preferred:
- US Travel Process
- International Travel
- Travel Sales




- Flight / Air Ticket Booking
- Hotel Booking
- Car Rental Booking
- Cruise Booking
- Travel Consultant
- Travel Executive
- Travel Agent
- Airline Reservations
- International BPO
- Customer Service
- International Voice Process
- Travel Sales Process
- OTA / Travel Agency
- GDS / Reservation Systems

Experience with Amadeus, Sabre, Galileo, or other GDS/reservation platforms will be an added advantage.

Candidate Profile

We are looking for individuals who are:

- Confident and comfortable communicating with US customers.
- Passionate about the travel and tourism industry.
- Sales-oriented and motivated by achieving targets.
- Comfortable handling customer objections and closing bookings.
- Customer-centric with a problem-solving mindset.
- Able to work effectively during US/night shifts.
- Willing to learn and grow within the international travel industry.

Key Performance Areas Performance will be evaluated based on relevant business and service metrics, including:
- Sales Conversion
- Revenue Generation
- Booking Conversion
- Lead Follow-up
- Customer Satisfaction
- Quality & Process Adherence
- Average Booking Value
- Cross-selling & Upselling
- Productivity

Why Join Assistara Global Services Ltd.?
- Opportunity to work with an international US travel process.
- Exposure to multiple travel products including flights, hotels, car rentals, and cruises.
- Opportunity to build a career in travel sales and international customer service.
- Performance-driven career growth.
- Professional and supportive work setting.
- Exposure to US customers and international travel requirements.
- Opportunity to develop expertise across multiple segments of the travel industry.

Job Details Company: Assistara Global Services Ltd.

Position: Travel Executive – US PPC

Location: Noida, Sector 136, Uttar Pradesh

Shift: US Shift / Night Shift

Employment Type: Full-Time

Department: US Travel – PPC

Pay: ₹45,000.00 - ₹80,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Travel Executive (US-SHIFT) (Noida)
🏢 Assistara Global Services
📍 Noida