Position T&E; (Travel & Expense) Administration Support Location Bangalore Campus One, Tower Two Work Model Hybrid (4 days office, 1 day work from home) Experience Required 2 to 4 years Employment Type Contractor resource under vendor payroll Resource will be deployed to Honeywell Key Responsibilities The selected candidate will: Support Travel & Expense (T&E;) administration activities. Manage and resolve employee and stakeholder queries. Handle T&E-related; tickets and service requests. Coordinate with banking partners such as Citibank and American Express (AmEx) for unresolved issues. Provide support to global stakeholders across multiple time zones. Handle approximately 100 to 150 tickets per day. Deliver excellent customer service and communication while managing ticket resolution.
Skill Requirements Mandatory
Skills Solid communication skills. Experience in customer service/support environment. Ability to manage high ticket volumes. Flexibility to work across rotational shifts.
Preferred
Skills ServiceNow experience. Exposure to ticketing systems and service management processes.
Shift Details
The role follows a rotational shift model: 1.
Morning Shift: 7:30 AM onwards 2.
General Shift: 12:00 PM onwards 3.
Night Shift: 6:00 PM to 3:00 AM Important Notes Shift rotation occurs approximately once every two months. Initial deployment is expected to be in the 6:00 PM to 3:00 AM shift. New joiners will undergo training in the 12:00 PM shift before moving to operational shifts. Candidates must be flexible to work across all shifts. Transportation Company cab facility will be provided.
Pay: ₹300,000.00 - ₹650,000.00 per year
Benefits
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Travel and expenses : 2 years (Preferred)
- Corporate card: 1 year (Preferred)
- ServiceNow: 1 year (Preferred)
Location:
- Bangalore City, Bengaluru, Karnataka (Preferred)
Shift availability:
- Night Shift (Preferred)
Work Location: In person
📌 Travel and expenses (Bengaluru)
🏢 Primus Global Technologies
📍 Bengaluru
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