Job Title: Banking Telecaller – Customer Support Executive
Location: Chennai, Tamil Nadu
Experience : 0 to 3 Years
Job Role:
As a Banking Telecaller, you will handle inbound and outbound calls to assist customers with banking services, promote financial products, and resolve queries related to loans, credit cards, savings accounts, etc.
Key Responsibilities:
Make outbound calls to potential or existing customers to inform them about banking products and services.
Handle inbound customer queries regarding accounts, loans, credit cards, etc.
Maintain and update customer databases with accurate information.
Achieve daily/weekly/monthly targets set by the team leader.
Follow call scripts and compliance guidelines for proper customer interaction.
Escalate unresolved issues to the appropriate departments.
Build long-term customer relationships through effective communication.
Qualifications Required:
Minimum Qualification:
12th Pass / Any Graduate (B.Com, BBA, BA, etc.)
Freshers can apply
Basic computer knowledge and good communication skills (Tamil & English)
Prior telecalling/customer service experience is a plus
Salary Package:
Salary Range: ₹12,000 – ₹20,000 per month
Incentives: Performance-based incentives and bonuses available
Working Hours: Day shift (9:30 AM – 6:30 PM)
Job Type:
Full-Time
Office-based
Immediate Joiners Preferred
Skills Required:
Good communication and convincing skills
Basic knowledge of banking products
Customer handling skills
Target-oriented mindset
Perks:
Fixed salary + monthly incentives
On-job training provided
Career growth opportunities within the banking & finance sector
Friendly work environment
Regards,
Sofia HR,
(phone hidden)
📌 Urgent Hiring for Banking Telecaller in Chennai (India)
🏢 Sofia4260890
📍 India
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