Program Manager – Virtual EventsLocation: Gurgaon/Delhi NCR (hybrid) | Experience: 6–10 years | Reports to: Director About the role Technofocus runs large-scale technical enablement programs for global technology companies. We're building a virtual events practice to deliver 150+ live and simu-live workshops a quarter across the AMER, EMEA and APAC time zones. You'll own this program from start to finish: calendar, platform, team, client relationship and results. What you'll doOwn the quarterly events calendar, from workshop intake to post-event reportingBe the main point of contact for client program owners, and run weekly status calls and quarterly business reviewsLead a team of about 8–10: platform builders, virtual event producers, editors and support/reporting staffOversee the full event lifecycle on Cvent: registration sites, email journeys, the attendee experience and integrationsPlan producer shift rosters to cover all 3 time zones, including AMER evening hoursRun simu-live operations: recording approvals, file readiness and live Q&A; moderationManage speaker readiness: onboarding, tech checks,



run-of-show and rehearsalsDeliver hackathons with multiple time zones, breakouts and mentor coordinationTrack KPIs (registration-to-attendance rate, satisfaction scores, completion rates, incident count) and publish dashboardsBuild SOPs, templates and checklists so delivery scales without adding headcountHandle escalations during live events and write post-incident reviewsWhat you need8+ years in event or program management, including 3+ years running virtual events or webinars at scaleHands-on experience with Cvent (Attendee Hub, Webinar or Event Management). ON24, Zoom Events or Teams Webinars experience is a plus.A track record of running 30+ events a quarter at the same timeExperience managing a team of 5 or moreExperience delivering to enterprise or global tech clients, with solid stakeholder communicationComfort with Excel/Power BI reportingFlexibility to cover US time zone events a few evenings a weekNice to haveBackground in technical training or partner enablement programsExperience running hackathonsPMP, CSM or CMP certification

📌 Program Manager-Virtual Events (Malappuram)
🏢 Technofocus
📍 Malappuram