Title: Desktop Support EngineerExperience: 2+ yearsLocation: Ranjangaon, puneSkills Required: Desktop support, Ticketing tools, L2 supportNotice Period: Immediate joiner or up to 1 month.We at Coforge are seeking a “Desktop Support Engineer " to support IT operations ina fast-paced manufacturing environment..Roles & ResponsibilitiesProvide on-site support for Desktops and laptop Barcode and MRP printers.Handheld, fixed, and RF scanners.Ensure smooth functioning of production line IT infrastructure with minimal downtimeTroubleshoot hardware, software, and network-related issues.Handle incidents, service requests, and changes using ServiceNow or similar ITSM tools.Monitor and manage tickets within defined SLAs and escalate when required.Perform installation, configuration, and maintenance of IT equipmentCoordinate with L2/L3 teams and vendors for issue resolutionMaintain proper documentation of incidents and solutionsSupport a high-availability workplace with a quick turnaround time

📌 Desktop Support Engineer (Shirur)
🏢 Coforge
📍 Shirur